FAQS
Frequently asked Questions
Have any Questions? We are here to help.
How long does it take to deliver an order
Delivery is instant. After payment, you will be able to download your embroidery file
Do you accept returns
We do not accept returns on downloadable products. However, if any of the downloaded products are defective, we will replace the purchased product with a new product but similar. Customers are advised to reach out via the contact page or the instant WhatsApp chat. Our team member will reach out and offer assistance
Still have Question?
Can't find the answers you are looking for? Please contact our friendly team