Creative Stitches (collectively referred to as ‘SR,’ ‘we,’ or ‘us’ throughout this Policy) respects your privacy and reiterates its commitment to protecting your personal data.

This privacy policy will give you information on how we collect and process your personal data through your use of this website, including any data you may provide when you sign up to SR or purchase a product or service.

If you have any questions about this policy, including any requests to exercise your rights, please contact us using the details set out below. Our full details are: This version was updated on 12th Jul, 2023. Please keep us informed if your personal data changes during your interaction with us.

This website will include links to third-party websites, plug-ins and / or applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of these websites to know more about their data processing activities.

What data we collect about you?

Personal data is any information about a person from which that person can be identified. We may collect, store, process, use, and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data includes first name, last name, username or similar identifier, title, date of birth and email address.
• Contact Data includes billing address, delivery address, email address and telephone numbers especially where used to purchase any goods or services.
• Financial Data includes bank account and payment card details.
• Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website
• Profile Data includes your username, purchases or orders made by you, your interests, preferences, and feedback and survey responses.
• Usage Data includes information about how you use our website, products and services.
• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences. We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but will not be considered personal as this data does not reveal anyone’s identity and is purely statistical. For example, we may aggregate usage data to calculate the percentage of users accessing a specific website feature.
• Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you. In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

1.0 How is your personal data collected?

We use different methods to collect data from and about you including through:

• Direct interactions. You may give us your personal data by filling in forms or by corresponding with us by phone, email or otherwise. This includes personal data you provide when you apply for our services, request marketing to be sent to you, complete our questionnaires, make a payment through our website, or give us some feedback.
• Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns.
• Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources.

2.0 How we use your personal data

We will only use your personal data as per the existing data protection and privacy laws, and mostly where we need to perform the contract we are about to enter into or have entered into with you, or where it is necessary for our legitimate interests (or those of a third party) or where we need to comply with a legal or regulatory obligation.

3.0 You have the right to withdraw consent to marketing at any time by contacting us

We may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. We may process your personal data for updates on the latest information or any promotional offers. You will receive marketing communication from us if you have requested information from us or purchased goods or services from us, that is, as long as you have not opted out of receiving that marketing, which right you may exercise at anytime.

4.0 Disclosures of your personal data

We may have to share your personal data with employees, for internal use, or to authorised third parties for the purposes of fulfilling our contract with you, including third parties to whom the business or assets may be sold to, wholly or in part. We require all our authorised (third) parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

5.0 Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, or altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a need-to-know basis for the same or are subject to a duty of confidentiality.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal or accounting reporting. In some circumstances, you can ask us to delete your data, and in some instances we may anonymize or pseudonymise your personal data.

6.0 Your legal rights

If you wish to exercise any of your rights, some of which are summarised below, please contact us using the provided numbers or email addresses.

You have the right to request access to your personal data and enquire what we use it for or whom we share it with, the right to request correction of the personal data that we hold about you, and the right to request erasure of your personal data.

Where we may be unable to comply with your request for specific legal reasons, we will inform you for the same. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms. You also have the right to request restriction of processing of your personal data, as well as the right to request the transfer of your personal data to you or to a third party of your choosing.

Upon making a request to us, we may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within two weeks. Occasionally it may take us longer than this if the request is a complicated one, or involves large amounts of data, or where there is an external / third party involved, or you have made a number of requests. In these instances, we will notify you accordingly and keep you updated.

SR has child-friendly services, but any data collected from minors will be done with the express consent of their parent(s) / guardian(s) as the case may be.

SR will never sell your personal data to anyone.

Cookies are bits of data that are stored on your device. Some of the features on our websites wouldn’t be able to work without these cookies. Essential cookies are always on when you visit, and we use them to make life on SR a little easier, including to remember information about you, so you don’t have to give it to us again and again, to keep you signed in, to help us understand how people are using our services, so we can make them better, to deliver advertising, and to help us personalize the site to you by remembering your preferences and settings

Whenever we update this policy, we’ll let you know. It might be a notice, an email or a message in your app

For any other questions or comments about this policy, please write to us at sema@sumoreads.com